Q1: What is the phone number to Galactic RMA
Department?
Answer: You may contact our RMA department at 86-755-26733786. To
expedite the process, be sure to follow the Guidelines prior to
contacting our RMA Department.
Q2: My Power Supply is out of warranty,
what repair options do you have?
Answer: Please, first submit an Online RMA Request and we will determine
if your power supply is out of warranty. If the board is out of
warranty, there will be a minimum $40.00 (USD) fee in order to repair
your power supply.
Q3: My board is out of warranty, what
repair options do you have?
Answer: Please, first submit an Online RMA Request and we will determine
if your board is out of warranty. If the board is out of warranty,
there will be a minimum $65.00 (USD) fee in order to repair your
board.
Q4: Where is the Galactic¡¯s
Mailing Address ?
Answer: Attn: Roland Shi / RMA department
Floor 1,W2-A Building,High-tech Industrial Pack,
ShenZhen,
P.R.C.
